Lovely staff. Not only they were quite helpful, they were super nice as well. The room was clean and comfortable. The bed and pillows were really good. Also the shower, and the smart toilet were great! Also the breakfast was really good and everything was available, with good quality. Would definitely go there again!
Alaleh
oktober 2023
Modern, clean, stylish and amenities in room were good. The lounge access provided good snacks and light meals and on a clear day you could see the alps. The staff are attentive and were so kind and helpful during my visit especially Sarah Kohlbach.
Omara
juli 2024
The staff was the best. There were 2 receptionists doing the check in. Besides English, they also spoke Spanish. They were both great, nice and efficient. Very unusual GOOD customer service in Germany.
Marcos
oktober 2023
I had a fantastic stay at the Munich Marriott Hotel City West! The room was spacious, modern, and impeccably clean, with all the amenities needed for a comfortable visit. The bed was exceptionally comfortable, and the soundproofing ensured a peaceful night's sleep despite being in a busy area. The staff was attentive and welcoming, always ready to assist with a smile. The location is perfect, with easy access to public transport and major attractions. Although I didn't try the breakfast buffet but the I order food from the room service and the food was also excellent, offering a wide variety of fresh and delicious options. Highly recommend for both business and leisure travelers!
Aisha
januari 2025
The room was excellent and exceeded my expectations. Everything was extremely clean and well-maintained. I appreciated the interior design of the room and really appreciated the room service. The bathroom gave me probably one of the best showers I've had to date. Overall, I'd give an 8/10.
Michael
juni 2024
I was stranded in Munich due to a snowstorm and stayed at this hotel. I just wanted to say how exceptionally kind some of the staff were, especially Sarah (Front of desk) and the breakfast staff who could not do enough for guests. They are really an asset to the hotel!
Mohammed
december 2023
Location was ok with the tram in front of the building. Only takes about 15 minutes to get to the main train station (tram 18/19). The room was quiet and very clean and modern. There was not really any fault with the room (water pressure and temp in the shower is easy to set up and plentiful) except for the window location. Facilities are also modern and easily accessible. The area felt safe though.
Thomas
december 2024
I recently stayed at Munich Marriott Hotel City West and had a wonderful experience overall. The hotel's location was perfect, with easy access to public transportation links and nearby attractions. The price was also incredibly reasonable, making it an excellent value for the quality of stay. I would highly recommend Munich Marriott Hotel City West to anyone looking for a convenient and comfortable stay. I would say considering the price-performance balance, it may be the best hotel in the city. The staff were friendly and attentive, and the facilities were clean and well-maintained. I would definitely stay here again in the future!
Zeynep
september 2024
Munich Marriott West is a brand new hotel and it showed! Everything is well thought and facilities are top notch and modern. This is a Hotel a bit off centre, but in close proximity by train that takes you there in 20 mins. We really enjoyed the lobby and breakfast area and we tried to spend time there a lot, since both areas are very spacious. Breakfast was Great! Make sure to try their pancakes. The Best I've had in years. On the day of our arrival staff was very welcoming and easy to provide us with lots of tips and suggestions of things to do and visit, during our stay in Munich. They gave us 2 lists with restaurants, bars and clubs as well as top sightseeing monuments to not miss. Much appreciated for their time and genuine friendliness! Moreover our room was amazing and really loved the design with its wooden details. Bathroom was also a plus, since it had a heated toilet with all sorts of features that you don't find easy out there. Parking was available for just 35€ per day and that was very convenient. We also tried Assoluto Ristorante & Vineria one night. Great Italian food and staff was very kind and cheerful. Loved the atmosphere and vibe in Total. So happy with our decision to stay there!
Alexand'or
september 2024
Our second stay at the hotel, and we once again had a great time; good location right opposite the tram line; friendly staff and safe parking underneath the hotel; breakfast offers a wide variety of food; cool bar.
Pierre
augustus 2024